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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
... ...Sol Goodall
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Excellent service with the staff and the delivery. Would definately use again... ...Deborah Ferguson
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Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition.... ...Richard Burke
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I had a really great experience with MyTub and would definitely recommend. I wanted a plinth heater and accessories but was struggling to find the particular model I wanted anywhere and the one place I did find it, it was at a hugely inflated price. Im so pleased I found MyTub. I gave them a call and after holding for a short time theyd sourced my product and said they could provide it at a much more competitive price than Id found elsewhere. Perfect! It was delivered a few days later and was just what I wanted. A really great experience and very much appreciated. Thanks.... ...Janet Johnson - Johnson Gardening Services Ltd
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Good service, fast response to questions and efficient delivery. Thanks.... ...Stuart Mackrell
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Good value for money, good communications but very long delivery times compared with similar companies.... ...Peter Mayer
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Great service, thanks... ...paul humphreys
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items received with in 2 days brilliant service!
... ...david higgs
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great service, quick delivery and informed at every stage of the order, will use you again.... ...james pettitt
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Excellent communication will re order... ...Marcus Sutton - K.Sutton
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more reviews... |
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