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everything fine, slight delay but kept informed at all stages.... ...PHILIP WAINWRIGHT
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!... ...PHILIP WILKINSON
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Excellent service thank you... ...John Underhill
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Fantastic customer service, highly recommended... ...Tim Loud
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Thankyou for your product which I was very pleased with
Regards
Judith... ...Judith Harkus-Jeffries
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Overall good service. Quit expensive delivery charge for a small item.... ...Jeremy Shearmur
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Order received on time. Great customer service. Thanks again!... ...Stephen Hanmer
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It has been a pleasure to order with Mytub. Delivery was very good... ...C S Building and Design
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ... ...Roland Hill
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