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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!...
...Stewart - Stewart
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...
...Brian RidleyJones
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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else....
...Mrs G G Murden
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Items arrived to time and as described...
...P J Plumbing
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prompt supply and delivery...
...frederick donaldson
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again....
...Bernadette Scragg
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay....
...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Received our order promptly and as described. Delivery was made on the date promised....
...Brian Hoar
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