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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work....
...Janet
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Very good communication. Delivery worked a treat. Excellent service....
...Sharon Harton
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Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!!...
...R beesting
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Helpful assistant, fast safe delivery, Many Thanks....
...Mr Graham Farmer
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Excellent service thankyou and very fast delivery....
...Grayshott Pottery
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery....
...michael dennis
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Delivery date well communicated and delivered as promised. Excellent service....
...Kieren Tucker
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Excellent service, order delivered on promised date.
Well done....
...Mr. Brian Helyar
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you....
...Paul Donoghue - Kiddie of Southport Ltd
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...
...A Randall
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