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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that....
...Barbara Scott
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very satisfied with the service...
...joyce jobling
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Great service at reasonable price. ...
...Colin Mendelowitz - CJMPM Limited
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks...
...austin carter
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
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...Stephen
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Order arrived on the day stated. Good service....
...Andrew Smith
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White...
...Daniel Thomas White
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it....
...Carol Winder
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you....
...brushmakers
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