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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...
...Peter Clark
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Great service as always.
Product as spec and on time....
...Greg Borgartz - Essex Wildlife Trust
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Thank you for the very quick delivery. Very affordable price too....
...Jane Richmond
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wonderful service in all respects. Would definately use again and also recommend....
...Anastasia Aylward
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Excellent Service...
...Yorvik Electrical Contractors Ltd
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you....
...Dominique Saliceti
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend....
...Alan Richmond
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks...
...Chris Lockett - CH Lockett
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