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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks :...
...jacqueline hutchison
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Best price, quick delivery witch earlier notice by e-mail,very well packed.Im going to order again soon.Thank You for excellent service!...
...MACIEK SZLEGIELMILCH - BKWSU GLOBAL RETREAT CENTRE
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Excellent service. Thank you. Very speedy delivery....
...Val Hutchinson
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Hi Very happy with the service I had from my tub and also very happy with price. As I have an old boiler I will certainly be keeping this website. Would recommend to anyone looking to order from my tub first class service. Thank you ...
...Margaret kerr
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The manager at our local merchant said whats that when I asked about clay drainage!
My tub sourced all the Supersleeve materials. Ordered, delivered and all installed in under a week. Fantistic service - well done!...
...Bob Hansen
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!...
...Brian Radbone
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Good response time...
...Alan Shelley
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...
...mr t j weeks
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Great to contact by phone and text....
...Lynne Rowan
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more reviews... |
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