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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Thank you for your time in assisting us with our complicated and specialist order for the engineering of our super yacht, the order was dealt with personally and with a running update, the order was shipped overseas without hindrance and complete, I would recommend and use your services again.
Best Regards
Steve Whiteside. CEng 291111...
...Ernest investments
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place...
...Andre Botherway
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Good communication and prompt delivery. Product as described. Would do business again. ...
...Martin CLARIDGE
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok....
...Claire sutton
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Fast shipping great service ...
...Chris Morris
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Excellent, good communication, received in good time & the item is as per the order. Thanks....
...David Cook
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Good price, efficient communications and quick delivery. Thanks!...
...Russ Pickard
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I am very impressed with your service and will definately recommend you to my friends and my friendly ...
...Anne Aggiss
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you...
...J Ryan
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