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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!... ...Timothy St.JohnHayes
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My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order.... ...Barry Barnes
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Despite having a glitch on the order on the day of delivery, which was soon sorted out, dealing with your site was very favourable. I was kept informed and updated every step of the way. Well done and I will certainly be back again. Thank you
P D Allum... ...Peter D Allum
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Great service from start to finish. A1... ...Brendan Queenan - QOD Construction Limited
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars.... ...Steven Rule - The Billowing Loaf Ltd
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Excellent and speedy service. ... ...Delia Gaze
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright... ...Anthony
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.... ...David Townend
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Excellent service.... ...Specialised Conservatory Systems Ltd
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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