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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Brilliant service helpful staff and a fast delivery....
...Mrs IA BRUNSKILL
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The tap arrived as you promised. My only comment your service is the lack of it at weekends!...
...John Dunsbee
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...
...Emma Ray
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Fast,efficient service. Many thanks....
...Steve Driscoll
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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ...
...lee moxon
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS...
...Mark Gough
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob...
...Rob Linden
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Very!!!! pleased with the service given. Questions about the products suitability were speedy researched and answered giving total confidence in the purchase.
Courier information was accurate which is very helpful.
WELL DONE!!!!...
...Martin Hall Mainteneance
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more reviews... |
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