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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though....
...David Townend
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Excellent very fast service the goods I ordered arrived the very next day....
...Neil Bradbury
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back......
...Mark Lancy
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Very good service. Seamless from order to delivery. Thanks, MyTub....
...John Beasley - Land Management Ltd
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service....
...Perrys
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Excellent service and price ...
...Alex Clark
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Very pleased with the service received. Thank you...
...Alison Hughes
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny!...
...Paul Williams
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Wonderfully efficient. Thank you....
...Mr Robin Hooper - Tar Hinton Farms Ltd
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