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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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easy to use website, good service, kept me informed of every stage of the delivery....
...Daniel Carr
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing....
...Lynn Gale
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service....
...G Martin
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Supplied on time kept informed of orders progress delivered on day we were told good service...
...jack ford plumber0
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot...
...Dermot Wright
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Receieved OK - thanks for your patience and flexibility...
...Graeme Patrick
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Very impressed with service. Competitive price. After ordering timescale was quoted as a week, after ringing, this time was able to be improved on and get it in time for thw weekend I needed it for. Would definately use again....
...Mrs Tracey Hardaker
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.....
...Steve Wiskin Plumbing
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