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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Excellent service. Toilet was delivered next day, installed in under an hour....
...Duncan Luce
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up....
...Norady
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goods arrived on specified date, in good condition - thanks...
...Henry Tillotson
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...
...S M Hitchings
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future....
...Angela Trowell
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Exactly as it said on the tin. Couldnt ask for better service....
...Alan W Harper
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Thanks Sophie
Brilliant service. I will use your company again. ...
... J E Hubbard
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