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I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well. ...
...jane wilkinson
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Very good service as always...
...Mr.K. Goodland
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout....
...Brian Shaw
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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Good customer support. Item delivered as per your instructions. Thank you....
...JENNIFER HARRIS
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Great service,very good comms & good price.
Will use again with confidence....
...Mike Lowe Heating Services
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Great Support.
Only wish I hadnt needed it....
...A Randall
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Great feedback and prompt delivery....
...Allan BC Duffus
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