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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored....
...Margaret Goodwin
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Delivered as promised - goods exactly as advertised - unbeatable price...
...Mr R Nisbet
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you....
...Westcountry Maintenance Services Ltd
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you...
...David Mumford
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Goods arrived in perfect condition and as advised. I was updated fully at all times during the order and delivery procedure both by email and once by telephone.
Stay safe and keep well.
Best regards,
Nigel Street
CSI Management Ltd..
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...Nigel Street - CSI Management Ltd.
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I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well. ...
...jane wilkinson
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals...
...Mrs Norah Powell
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1st class service thanks...
...chris martin
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more reviews... |
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