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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again....
...Mark Day
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your service was fine and date of delivery reasonably accurate.Reply to a question was speedy and I was well satisfied.Thanks...
...d j wright
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Excellent service thankyou and very fast delivery....
...Grayshott Pottery
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Excellent service! Thanks parts arrived and were collected OK...
...Robert
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you....
...Joanne Elkington
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Great service - my order was received on the next day after ordering!...
...Malcolm Pitts
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My order arrived safely and on time. This is a good firm to deal with and I recommend them...
...A M Smith
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you....
...Stephen Watts
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Very happy with service...
...Stephen Spence
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