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Excellent service - communications very good...
...Richard Pinker - Mr
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks....
...Mr Paul Bruce
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction...
...Norma Manning
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Good delivery, products received in good condition, all as ordered.
Good service...
...Southcroft Engineering Co Ltd
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating....
...Gordon Scott
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Really pleased with this sink, was kept well informed with delivery...
...Jane davies
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Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended....
...Geoff Sanders
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hi there , no complaints i was very happy with the service i received . i ordered a neautalizer which was on order and would take up to 6 weeks . i think it arrived in 3 to 4 weeks . i was well informed via email of its delivery status and would like to thank all at your branch for doing a great job THANKYOU Steve...
...steve jewell
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