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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Good communication & quick delivery, thank you. ...
...TRENT ELECTRICAL SUPPLIES
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks...
...Stephen Perry
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Delivery was very slow I order the shower screen on the 290611 and it was ready for me to pick up on 040811.The screen is just what i wanted and I am very pleased with it worth the wait. ...
...Paul Wiggins
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
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...J Hannay
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct. ...
...Steven Dodd
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Easy to use web site and prompt delivery. Will use again...
...Sandra Coxell
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery....
...David Hunt
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Many thanks for the excellent customer service...
...Aviation Training International Ltd
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