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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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Great communication, delivered on the date quoted, best price. Would recommend.
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...Michael Sage
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
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...BH East - Devon Props
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order delivered correctly and promptly. Thanks...
...Anthony Harris
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap....
...Graham Jones
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Yes I have my order, great service with the order and delivery....
...John Cleeves
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Good service. Delved on due date...
...mark cheek - CML Microcircuits UKLtd
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton...
...Michael Frampton - Tri Management Ltd
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan...
...M I MacMillan
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