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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Good God its here already. You guys dont mess about do you..Thank you for helping me provide a fast response to clients.
Arden Gas Services....
...Arden Gas Services
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy....
...Peter
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Fantastic service thanks so much 100% ...
...james wilson
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all....
...Graham Penny
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Great service. Highly recommended. Superfast despatch...
...alan downes
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Service was good, continual feedback on progress was good...
...Whitby Seafoods Ltd
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I was very pleased that you managed to source a limited product, when you did not have stock....
...Mr Brian Humphreys
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Fantastic service, next day delivery, very satisfied....
...Marian House Nursing Home
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted....
...Sheila Miller
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