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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent service, good VFM, prompt delivery....
...Terry Sweeney
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation....
...Grahame Arnold
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Would use again, kept informed at every step, and item received very well packaged...
...John Barrie
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Thanks for very prompt service, would certainly buy from you again....
...Ms lynn waring
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Parts delivered promptly. Exactly what I ordered. very happy with the service....
...Michael Leonard
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Goods as ordered. Good price. good delivery time. Very satisfied....
...Eddie Saunders - Global Services and Supplies Ltd
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Excellent service from Christine, shame the delivery company did not care as well....
...Clive Townley
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The price of the tap was very competitive and delivery was quick.
A for Customer Service....
...Stephen Wright
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ...
...Christopher Hope-Wynne
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