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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Absolutly brilliant service.
when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.
Communication is out of this world... ...Peter Russell
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Slower delivery than competitOrd but more attractive price... ...Paul McFadyen
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you.... ...Christine Sutton
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I have been very satisfied with the service I have received from Laurie at Mytab. The prices are competitive and most improtantly Laurie has been very responsive on all my questions and on sourcing and delivery issues. I would recommend Mytub to my friends.... ...Archie Thomas
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got.... ...Jayne Lund
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Great price, great item replacement toilet cistern, great comms, recommended!... ...Alex Kells
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Super fast delivery and great price very pleased got me out off a problem... ...mr m c wills
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.... ...Stephen Hayward
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.... ...Dave Higgins - University of Bath
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