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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...
...Jeremy Cobbold
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Yes all good...
...kayyum abdul
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Excellent service. Quick and efficient. Thank you. ...
...David Allen
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Service was excellent, thank you....
...david stock
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
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...Michael Morrice
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...
...les green
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Excellent and helpful service. ...
...Christopher Chorley
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work....
...Brian Townsend
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Service very good, but a timed delivery search would be an advantage....
...Trevor LeeSmith
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