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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time.... ...John A Downing
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ... ...Alison Findlay
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Very pleased with the service provided. Thanks... ...Mr Harvey G Foster
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.... ...Mr David James Forder
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item was damaged so had to order a new part.... ...David Borthwick
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Excellent service very fast delivery and all for a very reasonable price... ...Andy Betts
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Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks.... ...ron carrick
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.... ...Philip Hope - Phil Hope Plumbing
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my-tub were great again but the part took some fettling to fit
did in the end though-all good :... ...j leroy
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