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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...
...Stephen gates
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Excellent service throughout, no hesitation to recommend to others...
...Stephen Lumb
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
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...Mr S. Skinner
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall...
...keithadamson
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Entirely satisfied with your service - many thanks....
...Simon Ward
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote...
...colin mote
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you....
...Paul Donoghue - Kiddie of Southport Ltd
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Thanks for a very good service...
...Turnleys Ltd
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l found your sevice and products very competitive and delivery excellent....
...martin brookes
trelleborg.com
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