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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Great service, good communication and the item turn up on time and in good condition ...
...Neil Chambers - Chambers Building
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Thankyou for the very fast and efficient service and delivery....
...Mr.Bargery
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Delivered on the date confirmed all in good order...
...Mrs S Robertson
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Good customer service. Prompt delivery....
...Peter Clothier
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Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
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Hello
The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
MyTub...
...Toby Lankester
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Very helpful, would not hesitate to use this company again.
Thank you. ...
...Andrew Thorpe
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
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...john smye
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Delivered a day early, cheapest price on the internet....
...Nicholas Jones
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Very pleased with the service and delivery. Everyone I dealt with was very helpful....
...Rob Gibson
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more reviews... |
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