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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless....
...tony burtonshaw
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it....
...Bryan hodgson
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Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made...
...jon franklin
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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I ordered a part which arrived when promised and was the right part. Sorted. thank you...
...Judith Dennison
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better....
...Ben Cole
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Very fast delivery, good company to do business with, thank you...
...Adams Joinery Ltd
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Very good trouble free service. No issues to raise at all....
...Ian Johnston
Anglo Irish Bank
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Super ! Very pleased. From order to delivery !!!...
...Claes Domeij
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more reviews... |
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