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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Excellent service - we actually got what we wanted, on time delivery and the cost was competitive.
The website was very user friendly and made finding and ordering the product a relatively painless task...much appreciated in a busy school office :- thanks...
...LESLEY HORTON - SIDDAL MOOR SPORTS COLLEGE
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!...
...Derek Davies
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Great Service. Particularly liked being kept in touch regarding delivery date...
...Paul Hicking
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
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...Gareth Stuttard
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Competitive prices, good communication though delivery time was longer than initially expected....
...europarts eng
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the two thermocouples arrived quickly and safely...
...richard henderson
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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A 1st class service. Very competitive prices, goods in stock, excellent delivery and an easy to use website. Highly recommended.
Regards...
...Peter Dodsworth
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Parts arrived this morning. Thank you for the excellent service...
...Tony Watts
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