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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough....
...Jane Franks
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Cannot fault your service, it was much faster than I expected, thankyou very much....
...Brian Marshall
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Satisfactory service in everyway...
...George Haisman
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What you need - a good price and fast delivery...
...Benjamin WELSH
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery....
...David Hunt
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I could ask for no more !
Thank you...
...MIKE DEVAS
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Order has been received and all is ok. Thankyou so much.
MurielTobin
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...David Tobin
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Great Service, although units took longer than expected to arrive...
...Mr Brian Mason
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All received and fitted. Works fine. Thanks ...
...stephen netherton
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more reviews... |
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