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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ... ...Jim McCarron - Nichol McKay Ltd
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot... ...dot swarbrick
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
... ...Kenneth Gilluley
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Excellent communication, and thats all you really need.... ...Frances Sylvester
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Very efficient service with prompt delivery.... ...R Bramley
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ... ...EA Hunter
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Order received promptly. Customer service excellent.... ...Susan Broadbent
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Excellent service, great communication, would definitely use your company again... ...michael cooney
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Easy to use website, good prices, swift delivery. Would happily use again.... ...Paul Day
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I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted ... ...Micheal Jones
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