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Would be happy to use again and recommend to colleagues.... ...Alec Pearson
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you... ...Peter
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged... ...Chartwood Design Ltd
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you.... ...Roger Elliot - Dunsop Farm
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.... ...Scott Pattison
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.... ...susan henshall
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The solar S1 arrived as advised thanks.... ...P.R. Engineering
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
... ...Gill Bushdyhan - Concept Chemicals
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I ordered a part which arrived when promised and was the right part. Sorted. thank you... ...Judith Dennison
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more reviews... |
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