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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish....
...Eila McGeary
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days....
...Colin Turnage
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Well pleased...
...Victor Gonsalves
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Regular updates on the progress of my order, arrived when planned, great service!...
...Nick Hemmings
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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Great service with very helpfull staff....
...James Waddell
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends....
...David Paterson
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Good delivery, products received in good condition, all as ordered.
Good service...
...Southcroft Engineering Co Ltd
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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