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Prompt service and quick delivery - thank you!...
...Mrs C L Ellis
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Outstanding service,excellent communication.No problems at all collecting items from the parts center,they were ready and waiting for uplift when i got there.Thankyou,much appreciated,hope to use you again sometime....
...Robert Scutt
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite....
...Louisa McRobert
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer...
...Steven Pritchard
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction....
...Mr C Robinson
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...
...Helen Kennedy
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Great service, fast delivery!...
...Geoff Speller
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service....
...Robert Hodgson
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected...
...Karen Alexander
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more reviews... |
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