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Part was in stock easy to purchase online and arrived very quickly, excellent service.... ...Russell Kenneth long - Gasplumb Ltd
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems.... ...Neil Purves
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All fine. Good service.... ...Robert Curtis
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ... ...Sameena Ismail
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.... ...Jackie Wright - John Thompson
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team... ...Conrad Gurnett
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.... ...Ann Kingdon
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ... ...Kevin D Fuller
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Great price, great item replacement toilet cistern, great comms, recommended!... ...Alex Kells
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