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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed....
...Timothy Hayton
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Quick delivery. Good response to e-mail queries. ...
...Helen Higgons
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Good service and part delivered on time...
...Malcolm Hieron
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John...
...john william barber
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Good straightforward efficient service...
...Arwel Jones
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell....
...REV. B. POWELL
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks...
...Roger Beeken
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Order recieved, good professional customer service, with thanks...
...SAMA Organisation Ltd
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goods arrived on time. Good service...
...Suzanne Brayley
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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