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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Thank you for sorting it out, got there in the end....
...Michael Palmer
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Excellent service- thank you. I will be passing on your details to others.
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...Lesley Bambridge
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks...
...Pike Martin
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All good. Arrived on time & in good condition. Wolseley need to update their product database....
...Steve Faley - Ondemand Plumbing
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Great service, friendly, helpful and quick....
...John McQueen
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Service could not be bettered.
Next day delivery .
Product lookes good but not yet installed.
Website good, easy to follow.
I would recommend "My TUB" to aynone....
...John J Harris
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I am so glad I found this site I saved over a £100 on two indesit washing machine parts. Not only that but delivery was so prompt I was amazed, the part turning up next day when it was estimated for a couple of days later. This site is really a great find for me. If you don't believe me do a check and compare the prices with any parts site you will see the difference well atleast for washing machine parts you will cus that's the items I have bought for off this site. Once again a great place to shop....
...Khalid khan
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good prompt service, thankyou, peter...
...Mistral Yachts Ltd
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10...
...Weston Sailing Club
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