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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ... ...Paul Tilson
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.... ...Comfort Heating Services
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A very good service.... ...Mr.K. Goodland
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order.... ...Lawrence Meilack
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A OK... ...Dave Lipscombe
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Very good communication. Delivery worked a treat. Excellent service.... ...Sharon Harton
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company.... ...Gary Towers
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Thanks for the part, arrived safe and sound, top service and quality parts.
Will shop again.
Bags a little large but I can live with that!
Kind regards
Glyn Stein... ...Glyn Stein
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Great service ordered before 1-00 and received as promised next day... ...Thomas Lavin
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more reviews... |
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