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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Emailed to confirm delivery and came on time - great....
...Mark Brazendale
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks....
... c wilson
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again....
...wayne
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Hi, Many thanks,, excellent service.
L payne...
...Payne and Watkins Ltd
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Item deliverd quickly. Totally happy with it....
...Jack Wong
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Thanks for your promp service the package was well protected. ...
...Robert Joseph Wilson
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Unbelievably fast delivery and great product, thank you....
...phil benn
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...
...James Cole
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...
...Susan Langley
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