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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though...
...Peter Durrant
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Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others....
...A R Barrett
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth...
...Richard Preuth
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout....
...Nicholas Lane
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Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good....
...J S Williams
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Good service.
Thank you.
Doug...
...Doug Yelland
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Good price c.f. competitors, and very prompt next day delivery...
...Nicholas James Marston
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks....
...Pauline Barthel
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Good communication. Appreciated....
...George Brown
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