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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!... ...Anthony
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good service and pricing... ...stuart anthony royle - ess
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With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you. ... ...Ian Bramhall
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very good service... ...kma services unit 6
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you.... ...William Lamberton
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goods arrived on specified date, in good condition - thanks... ...Henry Tillotson
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done... ...judith gillett
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!... ...Cameron McDowall
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Fantastic service and fast delivery.
Thanks very much.... ...Marilyn Gritten
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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