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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Goods arrived promptly well packaged and as ordered - thank you...
...Philip Skelton
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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish....
...Eila McGeary
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks...
...Aled Jones
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Good prompt service. ...
...Simon Caulfield - LC Signs
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good service-products as expected-good website...
...ksk plg
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cant fault your service...
...andy ablett service
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****...
...Mr john law
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order recieved. good service....
...Alan Ringer - Ernest Doe And Sons Ltd
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Excellent service and price ...
...Alex Clark
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more reviews... |
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