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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles...
...Martin Gillard Vigo Limited
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Many thanks for pionting out the colour choice and your prompt response in correcting it...
...roger ward
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Item arrived promptly and as ordered....
...A C Fergusson
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons...
...Scott Combustion Ltd
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required....
...Jonathan Wilde
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Fast effective service - got what I wanted - job done!!...
...Dharmesh Kesur - Heart of Kent Hospice
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend....
...John Wardley
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you....
...Louise Thornton
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you....
...Mrs E Thomas
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