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Very prompt service excellent communications, very pleased....
...Robin Jukes-Hughes - Mr
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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service....
...Janet Burrows
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ...
...Mr Brian Green
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I was very impressed with the service I received when buying my sink. The price was the best I had found anywhere and although I had to wait for it to come into stock the delivery was on time and the day I was told it would come.
Customer services was excellent with extremely polite update phone calles to my enquiries.
Thank you for a great service. I would recommend you to anyone. Also great website, really easy to use....
...Sarah Stanley
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Excellent service problems handled promptly and courteously ...
...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again!...
...michael david gibson
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!...
...DAVID BOWERMAN
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy....
...David Johnstone
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
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...Pauline Sudworth
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