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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price....
...matthew east
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Very good customer service & communication thank you.Would not hesitate to use again....
...George Brown
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Excellent communication, part fitted shower now up and running.
Cheers...
...Dennis McEvoy
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks. ...
...gavin johnston
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !...
...Len Burton
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Excellent Customer services and very helpful staffs. always keep it up. ...
...Shoukath Ali
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Excellent service. Great value for money and goods delivered on time....
...Derek March
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Very quick and efficient delivery....
...Lesley Clarke
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Very good communication and an excellent service. Thanks....
...Edward Kinsella
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more reviews... |
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