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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Great service, free delivery, highly recommended....
...Ross Emmington
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Excellent service. Slightly delayed but I was kept informed so didnt mind. Thank you ...
...Mark Eliot
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service....
...Dharmesh Bhatt
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mytub was the only company to stock the top quality part I needed. Thank goodness to mytub. Website easy to order from and delivery very quick and sent via a very good trustworthy courier. Would definitely recommend to others. ...
...P Masters
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Excellent service from initial enquiry through to speedy delivery. Thank you....
...Darren Plowman-Read
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you. ...
...Ms English
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub...
...Martin Cawley
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good service, friendly staff ...
...edward newell
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Extremely efficient and fast. Would use again....
...Andrew Jackson
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more reviews... |
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