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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...
...Kyle Richards
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products....
...Morgan Barker Plumbing
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ...
...Lisa Ryan
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub...
...Anne Drysdale
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Great easy to use service 👍👍...
...Graham Storey
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included....
...Dr Alexander Morrison
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend....
...Katie Jeswani
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!...
...Laurance Knight
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks....
...Keith Jagger - K J Surveying Ltd
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