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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated....
...Vigo Software Ltd
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian....
...ian_webber
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time! ...
...Roxana Crisan
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...
...Steve May
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been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks...
...Paul
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Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you....
...daniel lofthouse
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Very good, could not ask for a beter servive. Thanks!
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...Tom Gourley
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction...
...Norma Manning
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged...
...RA Pettifor
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