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Excellent service, prompt delivery...
...John Carley
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers...
...R Stevens
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!...
...Ian Cameron
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks....
...GaryJones
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub...
...David Galbraith
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Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!...
...H Dhesi
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH ...
...dave sorsby
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Good communication and dispatched as advised...
...David Roberts
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more reviews... |
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