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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.... ...Matthew Lewis
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place... ...Andre Botherway
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I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues. ... ...Joe Wright
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good system that kept me up to date. Nice to do business with you.... ...Coralie Ramsey
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks.... ...James Longwell
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Just as advertised good job... ...Paul Milligan
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Very fast delivery. Top Ware. Top ware. Gradly again.... ...Manfred Ploesch
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Great service..!! Thank you.... ...Nigel Brown
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne... ...Mrs Christine Milne
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good... ...Brian Farrell
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