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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f...
...Graham Burgess
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Excellent service - thanks....
...Richard McBrien
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delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
terry
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Hello Terry
Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
Regards
MyTub...
...t.d.taylor
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side....
...michael shearing
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future....
...Shirley Tilbrook - C. Tilbrook
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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Service was good and I was kept informed of delivery updates....
...Mr. David Duke -
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Good delivery, products received in good condition, all as ordered.
Good service...
...Southcroft Engineering Co Ltd
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
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...matthew larsen
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